Refund policy

Refund & Exchange Policy

• Made-to-Order Items: All our products are made just for you! Because of this, we cannot accept returns or exchanges for change-of-mind or incorrect sizing.
• Defective or Damaged Items: If your item arrives damaged, misprinted, or defective, contact us within 14 days of delivery. We’ll work with Printful to replace your item or issue a refund.
• Lost Orders: If your order doesn’t arrive, reach out within 30 days of the estimated delivery date, and we’ll help resolve it.

How to Contact Us: Email us at crownandflock@gmail.com with your order number and photos of any defects or damage.